WARRANTY Information

  • The warranty for this product is valid for 2 years from the date of purchase.
  • *Items that were purchased as an option will only have a 6-month warranty period* (See Optional items in the manual)
  • During the warranty period you may claim your warranty to either repair or replace the item that is defective.
  • During the warranty period, if a defect occurs for manufacturing reasons under the correct installation and usage as described in the manual the warranty will be applied.

The following cases will not be applied under warranty in any circumstance

  • If you are unable to show this warranty document
  • If there have been any modifications done to this document
  • If the Simulator or any part gets damaged while moving the initial setup location after purchase.
  • Paint scratches or paint deterioration
  • Damage from natural disasters, fire, negligence by the owner, and the use or storage of the product in an abnormal environment.
  • Damage to the product due to inability to use the product as intended and correctly
  • Damages caused by not following the instruction manual properly
  • Damages due to a malfunction caused by the connection of equipment and items that our company was not involved in during the installation process.
  • Damage caused by a repair or modification by the customer or an unauthorized third party

To claim your warranty this document must be present

  • If you are unable to show this document the warranty will not be claimed
  • We will not provide you another document so it is recommended that this document is kept in a safe location that will prevent it from getting damaged.

This document promises a guarantee under the Terms and Conditions specified in the warranty information above.
This warranty does limit the legal rights of the customer
Warranty officially starts on the date of purchase and will last for two years

DRiVe-X Simulator Registration

Serial Number:



Telephone Number:

Date of Purchase:

  • TEL: +81-52-895-3511 (Weekdays 10:00 am – 18:00pm)
  • E-mail: info@drivex-sim.com
  • 2-350 Fukuike Tenpaku-ku Nagoya 468-0049
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